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Remote Computer Support

 

LANTEC Systems is proud to offer remote support to all of our business partners.  No matter where you are, if you have an Internet connection we can help.  As our client you can control the access, in most cases if you are not there we cannot connect in.  With your permission, we will install a remote access client onto the servers so we can access these when you are not in the office.  This way we can run some maintenance utilities on them and not disrupt your business during normal business hours.  For desktops and portable devices we require the user to be there and initiate the remote access.  We respect your privacy so we do not access your systems without your permission or knowledge.

 

Here is a list of some of the services we provide with our remote support:

  • Updates and Patches

  • Virus/Malware Scanning and Removal

  • Software Installation

  • Assistance and Training

  • Email Setup

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    TESTIMONIAL

     

    Great Service!
     
    "LANTEC Systems has provided more technical knowledge and know-how with our computers than anyone I've experienced in the past few years. Their availability for our needs has always been within hours or, at the latest, the next day. Their knowledge of computers amazes me, and their integrity has always been of the highest caliber. Chris, the owner is not only a "computer mechanic" in diagnosing the problem(s), he is also a great friend. I recommend Chris and LANTEC Systems with the highest of accolades."

        - Dr. Gene Charles, Ph.D, ND

     

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Servicing Area Links:
 
Ashburn | Centreville | Chantilly | Fairfax | Herndon | McLean | Reston | Sterling | Tysons Corner | Vienna
 
Serving Northern Virginia (NOVA) Chantilly, Centreville, Fairfax, Herndon, Reston, Sterling and most of Loudoun County.
References always available upon request.